But who owns trust? Do you have a Trust Department?
The answer is no.
Yet trust is one of the most valuable assets every organisation possesses. It enables people to make decisions, leaders to delegate, teams to collaborate and organisations to operate with confidence.
Every act of trust creates capability. It grants access, authority, information or influence. These are essential for organisations to succeed. They also create organisational exposure.
Unlike finance, legal or cyber security, trust is rarely managed as a strategic organisational asset. It is assumed rather than understood, extended rather than reviewed, and often questioned only after something has gone wrong.
The question is not whether your organisation trusts its people. The question is whether your organisation understands where trust creates exposure.
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