Whenever an insider incident occurs, the story remains consistent. Someone took action. They stepped over a boundary. They resulted in harm. The organisation reacts with surprise, begins an investigation, and works on remediation.

Trust is how organisations function. People are trusted with information. Leaders with authority. Suppliers with access. Technology with decisions. Without it, nothing moves.

This article explores why measuring risk is not the same as understanding it, and why leaders need to examine the conditions that make harm possible before deciding how much risk they are willing to accept.